Waldhotel Kurfürst Kaisersesch

23 rooms

PMS: ibelsa

datenströme happyhotel gestaltungselemente

Please introduce yourself briefly and tell us what makes your hotel or your role as host special.

We are the Waldhotel Kurfürst in Kaisersesch — a family-run hotel in the Eifel region. With 23 rooms, a wellness area and a restaurant seating around 80, we combine warm, personal hospitality with modern hotel-keeping.

For us, it's important to steer our pricing strategy professionally while giving our guests a coherent overall experience. As revenue management was completely new territory for us, we specifically looked for a solution that would make getting started easier and help us develop our processes in a modern way.

Did you do revenue management before switching to happyhotel — and how?

Before introducing happyhotel, we had no experience at all in revenue management. Our pricing was fairly traditional, without systematic, data-based support.

As part of the switch, we moved from our previous hotel software HS3 to Ibelsa and to happyhotel at the same time, introducing a completely new, more professional approach.

Why did you decide on happyhotel?

The decisive factor for us was the very well-structured onboarding process. Precisely because we had no prior experience, personal guidance and good support were especially important to us.

The onboarding was clearly structured, easy to understand and accompanied at all times by patient, competent support. A big advantage was also that we could carry over our existing data from HS3 and work with meaningful analyses right away.

What do you like best about happyhotel? Which feature saves you the most time?

The software is clearly laid out and intuitive to use. We particularly value the flexible settings for pricing. We can define exactly how dynamically prices should be adjusted, and also start cautiously.

After the initial setup, the system now runs mostly in automatic mode and very reliably. That's exactly what noticeably saves us time day to day while giving us confidence in our price management.

Have you already seen measurable additional revenue, and if so, by what percentage have you increased your revenue with happyhotel?

We already see clear added value from the system. Our pricing strategy is now far more structured and professional, which has a positive effect on our economic development.

We can't yet put a final percentage figure on the increase, but it's already clear that we can steer our prices more precisely and tap our potential better.

We can therefore definitely recommend happyhotel to other hotels looking to professionalise their pricing.

Christine Arnicot

Owner at Waldhotel Kurfürst

Background information

The Waldhotel Kurfürst in Kaisersesch offers its guests a combination of warm hospitality and modern hotels. Located in the Eifel/Mosel region, the house is an ideal starting point for those seeking relaxation. By switching to digital revenue systems, the hotel is focusing on modern and professional pricing.

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