Hotel Auerhahn am Schluchsee

Protel on Prem

datenströme happyhotel gestaltungselemente

Please introduce yourself briefly and tell us what makes your hotel or host role stand out.

I am Marius Tröndle, director of Hotel Auerhahn and part of the owner family. The hotel combines tradition and contemporary design, a personal, respectful host culture and regional products in the kitchen. The aim is to offer guests an authentic Black Forest experience in which atmosphere, service and cuisine are harmoniously combined. I think we've managed to get something fresh and innovative off the ground in the traditional Black Forest.

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Did you or how did you do revenue management before you switched to happyhotel?

Since we are a new opening, we have seized the opportunity to maintain price dynamics right from the start. In fact, we were initially faced with the question of whether yielding wasn't even enough, but after the demo version of happyhotel, we were quickly convinced that we were taking the right step.

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Why did you choose Happyhotel?

happyhotel has a great connection to our PMS Protel on Prem, the interface was set up in no time at all. Happyhotel also gives us a lot of leeway in the dynamics of the price proposals, is well laid out and anyone who likes can create different dashboards in Analysis 2.0, with all relevant key figures and evaluations

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What do you like best about Happyhotel? Which function feels like saving you the most time?

As already mentioned, we have the most fun with the function to create our own dashboards. Once set up and you can immediately see what phase is right now. For price adjustments, we currently check the calendar twice a day, which corresponds to an effective working time of 10 minutes. That is more than enough.

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Have you already made any noticeable additional sales and if so, by what percentage have you been able to increase your turnover through happyhotel?

It is difficult to answer this question, as we do not yet have a comparative period due to the new opening. But what we already notice is that we can improve our ADR on a monthly basis, regardless of workload.

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Thank you for always good support, it is always fun to talk to you.

Marius Tröndle

Director of Hotel Auerhahn

Background information

A traditional house in the Black Forest has been transformed into a modern wellness hotel, which is now one of the most popular addresses on Lake Schluchsee. With around 60 stylishly furnished rooms, a spacious spa area and regional cuisine, the Auerhahn combines relaxation, enjoyment and experience of nature. Located right on the shores of Lake Schluchsee, it becomes a retreat full of peace, inspiration and wellbeing for its guests.

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