50 rooms

PMS: ibelsa

datenströme happyhotel gestaltungselemente

Please introduce yourself briefly and tell us what makes your hotel or host role stand out.

I am Niklas Schurr from Hotel Fallerhof. Our house in Bad Krozingen is run as a family business, and we place great value on a personal atmosphere and warm hospitality. As a host, it is my aim to combine the tradition of our hotel with modern, digital processes. We rely on solutions that are easy to understand and help us manage our business efficiently into the future, so that we have more time for what's important: our guests.

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Did you or how did you do revenue management before you switched to happyhotel?

Since we've only been using Happyhotel for a short time, our previous revenue management was more manual. We were looking for a program that was easy to understand and would help us approach pricing in a more structured way without making the process too complex.

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Why did you choose Happyhotel?

A decisive reason was that happyhotel is directly integrated into our Ibelsa hotel software. This seamless connection makes it very convenient for us to use. We were also impressed by the introduction: The implementation was pleasant and effective, allowing us to quickly understand and use the system.

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What do you like best about Happyhotel? Which function feels like saving you the most time?

What we like best is the ease of use — the program is relatively easy to understand. Support is particularly helpful: If you have any questions, the team is always available and provides us with competent support. Since everything runs directly via Ibelsa, we save ourselves complicated intermediate steps and have a system that complements our daily work well.

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Have you already made any noticeable additional sales and if so, by what percentage have you been able to increase your turnover through happyhotel?

Since we have only been using the system for a short time, we are not yet able to conclusively assess the advantage of increased sales at this stage. We are currently focused on making full use of the features and are excited about the long-term results of the collaboration.

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Fabian Faller

Geschäftsführer

Background information

The Hotel Fallerhof in Bad Krozingen is a traditional family business, which is now run by the Schurr family. The house is known for its regional ties and offers travelers in Markgräflerland an ideal retreat. With Niklas Schurr's decision to directly integrate Ibelsa and happyhotel, Fallerhof is modernizing its pricing strategy and consistently focusing on user-friendly, digital solutions in everyday hotel life.

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