Claremont Hotel, Blackpool

143 rooms

PMS: Guestline

datenströme happyhotel gestaltungselemente

datenströme happyhotel gestaltungselemente

Please introduce yourself briefly and tell us what makes your hotel or host role stand out.

‍I am Luke Parker from Hotel Claremont in Blackpool. We were looking for a solution that would enable us to make our revenue management more efficient and “hands-off” so that we could focus on operational management of the hotel while the technology works in the background.

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Did you or how did you do revenue management before you switched to happyhotel?

‍Before using Happyhotel, we were looking for a way to stop constantly monitoring prices manually. Our goal was to find a system that makes well-founded pricing decisions independently and helps to increase the hotel's revenue potential without constant human intervention.

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Why did you choose Happyhotel?

‍Even the experience from the first kick-off to going live was great. Viktor in particular was a huge help during onboarding. The user interface is very straightforward and easy to understand, which has made it extremely easy to get started with automated pricing.

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What do you like best about Happyhotel? Which function feels like saving you the most time?

‍The absolute highlight is the algorithm, which runs completely on autopilot. Even though it takes one to two weeks before you fully trust an AI when it comes to pricing, the system earns that trust very quickly. The fact that we no longer have to constantly intervene saves us the most time in everyday life.

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Have you already made any noticeable additional sales and if so, by what percentage have you been able to increase your turnover through happyhotel?

‍Yes, we're definitely generating more revenue. The system makes the right decisions for us and has proven that automated revenue management delivers excellent results. We can recommend Happyhotel to anyone looking for a powerful yet easy-to-use solution.

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Luke Parker

Background information

The Claremont Hotel is a prominent property on Blackpool's promenade. Led by Luke Parker, the hotel uses happyhotel's autopilot to fully automate the pricing strategy. By eliminating manual price maintenance, the hotel was not only able to increase its turnover, but also significantly increase management efficiency.

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