Demas Group in the Munich area

319 rooms

PMS: ibelsa

datenströme happyhotel gestaltungselemente

Please introduce yourself briefly and tell us what makes your hotels or your host role stand out.

I am Vinzenz Kalleder, host at the Demas Group. With our six hotels in the Munich area and the Bavarian foothills of the Alps, we offer a wide range of accommodation – from the modern Demas City Hotel right at Munich's central station and the centrally located Hotel Eder in the old town to our charming country houses such as the historic Neuwirt and the Sauerlacher Post in Sauerlach. In Unterhaching we run the Hotel Demas Unterhaching with a wellness area and conference rooms, as well as the Fresh Inn, our apartment hotel for self-caterers and long-stay guests. As a family-run business with over 70 years of tradition, we place great value on personal service and on tools that support us in our daily work. For us, it is important to have a helpful system at our side that saves us time and brings a clear structure to our revenue management across all locations.

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Did you or how did you do revenue management before you switched to happyhotel?

Before using happyhotel, regularly publishing and adjusting our rates across all six hotels involved considerably more effort. With such different locations – from Munich's city centre to the rural foothills of the Alps – we were looking for a solution that would simplify our pricing and help us better incorporate the respective market movements and local influences into our planning, so we can react to changes more quickly.

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Why did you choose Happyhotel?

We chose happyhotel because the tool significantly simplifies our revenue management across all our hotels. We were particularly impressed by the intuitive management of our various rates across all locations, as well as the fast, solution-oriented support via chat or email. It was important to us to find a system that works efficiently and noticeably relieves us in the daily operation of our different properties – from the city hotel and country hotels to the apartment hotel.

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What do you like best about Happyhotel? Which function feels like saving you the most time?

What we appreciate most is the easy adjustment and publication of our prices across all six hotels. Particularly valuable to us are the overview of competitor prices at the different locations and the clear display of upcoming events in the respective area – whether trade fairs in Munich, local events in Sauerlach, or business travel in Unterhaching. These functions give us massive support in location-specific planning and save us valuable time during daily market analysis.

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Have you already made any noticeable additional sales and if so, by what percentage have you been able to increase your turnover through happyhotel?

Working with happyhotel is a great success for us as a hotel group. Thanks to efficient pricing and a better overview of the different markets at our locations, we can manage our rates optimally. The system is a helpful tool that supports us in making better use of the potential of all six hotels and in significantly professionalising our strategic planning across the entire group.

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Vinzenz Kalleder

Cross-hotel reception management at the Demas Group

Background information

The Demas Group is a family-run business with over 70 years of tradition and six hotels in the Munich area and the Bavarian foothills of the Alps – from the Demas City Hotel at Munich's central station and the Hotel Eder in the old town, to the Hotel Demas Unterhaching and the Fresh Inn apartment hotel, and the historic Neuwirt and Sauerlacher Post in Sauerlach. Host Vinzenz Kalleder relies on innovative solutions such as happyhotel to dynamically adjust pricing across all locations to the respective market situation and major local events.

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