Sauerlandstern Hotell

Please introduce yourself briefly and tell us what makes your hotel or host role stand out.

Our Sauerland Stern Hotel Willingen offers a perfect mix of comfort, functionality and a natural experience. With its unique location in the heart of Sauerland, our hotel is an ideal retreat for business travelers and at the same time an excellent destination for those seeking relaxation and leisure. For business travelers, we offer modern meeting rooms and excellent technical equipment that make meetings and conferences a success.For leisure guests — be they families, outdoor fans or simply anyone who wants to escape from everyday life — we have plenty to offer. The Willingen ski area, hiking trails, mountain bike routes and much more await right outside the door, making your stay an adventure. And when you need a break, our wellness area is waiting to pamper you. Our host role is characterized by a personal and tailor-made service that meets both business and private needs. We offer a wide range of room categories and personalized services to make our guests' stay as pleasant as possible.

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Did you or how did you do revenue management before you switched to happyhotel?

In the past, room prices were often adjusted manually, based on historical data, seasonality, or through the experience of hotel managers. This means that room prices were manually changed depending on occupancy, booking history, and special events (such as holidays or trade shows).

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Why did you choose happyhotel?

Before using a revenue management system, prices often had to be adjusted manually, which can be both time-consuming and prone to errors. happyhotel offers an automated solution that makes it possible to control prices based on real-time data and thus continuously maximize utilization and turnover. This helps to always have the optimal price at the right time without the need for a lot of manual work. We were particularly impressed by the combination of AI-supported revenue management and the ability to manually control pricing. This flexibility allows us to take advantage of automation and data-driven recommendations, while maintaining control to respond quickly and effectively to specific situations.

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What do you like best about happyhotel? Which function feels like saving you the most time?

At happyhotel, we most appreciate the opportunity to see our competitors at a glance. This transparency helps us enormously to react quickly to market changes and adjust our pricing strategy accordingly. It not only saves time, but also gives us the security we need to remain competitive. Another major advantage is the easy-to-use, clear user interface. Everything is quickly accessible and intuitive to use — this allows us to concentrate on the essentials without having to torment ourselves through complex processes or long training periods. It is a real relief that we can find everything we need quickly and easily.

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Have you already made any noticeable additional sales and if so, by what percentage have you been able to increase your turnover through happyhotel?

Since we have only been working with happyhotel for a short time, we are not yet able to give exact percentages. However, initial impressions are very positive, and we are already seeing how the system is helping us optimize our pricing strategy and respond more quickly to market developments. We are confident that the increased efficiency and more precise pricing decisions will have a positive impact on our sales in the coming months. However, for a more accurate assessment of the additional sales, we need a little more time to monitor the long-term results.

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