In conversation with Pierre Laurent Schäfer, managing director of MIANO Hotel Munich

133 rooms
PMS: protel AIR
datenströme happyhotel gestaltungselemente
datenströme happyhotel gestaltungselemente

Please introduce yourself briefly and tell us what makes your hotel or host role stand out.
Dear HappyHotel community, my name is Pierre Laurent Schäfer and since October 2022 I have been managing the boutique and design hotel MIANO Hotel & Bar on Marienplatz in Pasinger. With us, a unique atmosphere meets the best service.

Did you or how did you do revenue management before you switched to happyhotel?
Songs very cumbersome. Based on pick-up reports and monitoring the price development of our competitors. This was a very laborious and time-consuming job, as the prices had to be manually unwritten every time in the PMS.

Why did you choose Happyhotel?
To be honest, because it's just like the MIANO Hotel & Bar = easy, relaxed and super effective :-)

What do you like best about Happyhotel? Which function feels like saving you the most time?
The automatic changes
The automatic changes in prices in the PMS and the comparison of competitors' price developments.


Have you already made any noticeable additional sales and, if so, by what percentage have you been able to increase your turnover through happyhotel?
Definitely — due to the algorithm, we were able to increase our sales by the 2-digit range :-)

Here's something else you'd like to tell us:
To be honest, I can only praise you. The people with you make the difference.

Pierre Laurent Schaefer
General Manager MIANO Hotel Munich
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